{"xsrfToken":"975428ea3d00e02334fcffe347b48f12183e1aa4_lout","branding":{"id":"3","key":"inf","name":"Information Request","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e92cb49c-c2c0-4291-bf7d-f08f55d552d0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OWI0ZGRkNS03OTBiLTRhZjUtYWU4Zi1hYmU5YTgzN2VmZDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5MmNiNDljLWMyYzAtNDI5MS1iZjdkLWYwOGY1NWQ1NTJkMCI6WyJyZWFkIl19LCJleHAiOjE3Mjg2MTYzMzgsIm5iZiI6MTcyODYxNTczOH0.D72ViNA-HyGuD5hc2bTLzZ_JI8Gs31t8qS-xg7YztHI&client=89b4ddd5-790b-4af5-ae8f-abe9a837efd6&mode=fit","logoId":"e92cb49c-c2c0-4291-bf7d-f08f55d552d0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the PureTech Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"PureTech Systems Customer Portal","userInitialAnnouncementMessageWiki":"<p>Hello and welcome. This is the <a href=\"http://puretechsystems.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PureTech Systems</a> customer help and self service center.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the PureTech Help Center","sharedPortalName":"Help Center","announcementHeader":"PureTech Systems Customer Portal","announcementMessage":"Hello and welcome. This is the [PureTech Systems|http://puretechsystems.com] customer help and self service center. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#001489","helpCenterTitleColor":"#001489","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8c4a7aef-5aad-4e79-9e65-97032e3c5f9a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OWI0ZGRkNS03OTBiLTRhZjUtYWU4Zi1hYmU5YTgzN2VmZDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhjNGE3YWVmLTVhYWQtNGU3OS05ZTY1LTk3MDMyZTNjNWY5YSI6WyJyZWFkIl19LCJleHAiOjE3Mjg2MTYzMzgsIm5iZiI6MTcyODYxNTczOH0.H97wW12rQ-dSM8zWrtx30g6ZKc1oLjzvXOP441TY0lI&client=89b4ddd5-790b-4af5-ae8f-abe9a837efd6&height=300&mode=fit","bannerMediaApiFileId":"8c4a7aef-5aad-4e79-9e65-97032e3c5f9a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"inf","projectId":10002,"serviceDeskId":3,"name":"Information Request","description":"<p>You can request information about our products from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"19","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://puretechsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Can't find exactly what you need? Choose this option and our team will be on hand to assist you with any queries or requests you have.</p>","icon":10549,"iconUrl":"https://puretechsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"26","name":"PureActiv AlertView Product Information","descriptionHtml":"","callToAction":"PureActiv AlertView Product Information","introHtml":"<p>Please use this form to request specific information about PureActiv AlertView, including product features, technical specifications, or to schedule a demonstration tailored to your need, and one of our agents will contact you.</p>","icon":10485,"iconUrl":"https://puretechsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[4],"key":""},{"id":"27","name":"Request for Quote","descriptionHtml":"","callToAction":"Request for Quote","introHtml":"<p>Please enter what you need and one of our agents will contact you.</p>","icon":10496,"iconUrl":"https://puretechsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[4],"key":""},{"id":"25","name":"Suggestions","descriptionHtml":"","callToAction":"Suggestions","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://puretechsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[4],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://puretechsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[26,19,27,21,25]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d75efe8f-3be1-340c-a7af-6d5650e087fd","appLinkName":"","appLinkUrl":"","spaceKey":"PTKB","spaceName":"PureTech Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"INF","serviceDeskId":3,"kbLinkDomainURLs":["https://puretechsystems.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"INF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OWI0ZGRkNS03OTBiLTRhZjUtYWU4Zi1hYmU5YTgzN2VmZDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg2MTY5MzgsIm5iZiI6MTcyODYxNTczOH0.dURvGYuUdwuFPTU8Bz3IweqhDbIRIr3hkEjEkHc2GDQ","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"89b4ddd5-790b-4af5-ae8f-abe9a837efd6","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://puretechsystems.atlassian.net/wiki","kbLinkDomainURLs":["https://puretechsystems.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}